Senior Move Solutions Privacy Policy
Introduction
This Privacy Policy outlines Senior Move Solutions’ (“we”, “our”, or “the Company”) practices with respect to information collected from users who access our website at https://seniormovesus.com (“Site”), or otherwise share personal information with us (collectively, “Users”).
Grounds for Data Collection
Processing of your personal information (meaning any information that may identify you with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, for providing our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject. When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.
What Information We Collect
We may collect information both online (our Site and digital forms) and offline (phone, email, consultations, and during services). We collect two types of data and information from Users:
🡪 Non-Personal Information: Unidentified and non-identifiable information gathered through your use of the Site. This may include aggregated usage information and technical data transmitted by your device, including browser type, operating system, language preference, and access time. We may also collect information on your activity on the Site (pages viewed, online browsing, clicks, actions, etc.).
🡪 Personal Information: Individually identifiable information, such as:
- Contact details (name, email, phone number, and mailing address)
- Move details and project information
- Payment information (processed via secure third-party payment processors)
- Photos or videos (only with written consent)
- Communications (emails, texts, or messages sent via our Site)
- Device information (IP address, geolocation, and analytics data if applicable)
How We Receive Information About You
We may receive your Personal Information from various sources:
- When you voluntarily provide personal details to communicate or receive services
- When you use or access our Site or services
- From third-party vendors and partners assisting with service coordination
- From analytics tools (such as Google Analytics, if applicable)
How We Use the Information We Collect
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following:
- To communicate with you and provide services
- To coordinate moving and related vendor services
- To send service updates, scheduling confirmations, or billing notices
- To send marketing or informational updates
- To analyze performance and improve our services
- To comply with applicable laws or regulations
In addition to the above, we may share Personal Information with trusted third-party service providers for hosting, payment processing, analytics, marketing, and data storage, or with professional advisors when required. We may also disclose information when necessary to comply with applicable law, respond to lawful requests, enforce our policies, or protect our rights and safety
Cookies and Tracking Technologies
We and our partners may use cookies and similar technologies to enhance the Site’s functionality and collect analytics. Cookies are small files stored on your device that help us improve your browsing experience. You can manage or disable cookies through your browser settings.
We may use tools like Google Analytics to analyze traffic and usage. These tools may collect IP addresses and device data, but they do not identify individuals. We may also use third-party cookies for advertising, retargeting, or analytics. You can opt out of personalized ads by visiting http://optout.networkadvertising.org/#!/ or http://optout.aboutads.info/#!/.
Security
We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. While we maintain standard safeguards, no online transmission or storage system is completely secure.
Data Retention
We retain Personal Information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, information is securely deleted or anonymized.
State Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or opt-out of certain uses of your Personal Information. We will honor these rights where applicable under state laws (such as California, Colorado, Connecticut, Utah, or Virginia). You may authorize an agent to submit a request on your behalf if the agent provides proof of authorization and we can verify your identity. Requests can be made by contacting us at hello@seniormovesus.com.
Children’s Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with information, contact us to request its removal.
Photo, Video, and Testimonial Content
We do not post or share identifiable photos, videos, or testimonials of clients without written consent. For more details, see our Social Media Release Form.
International Data Transfers
While we primarily operate in the United States, data may be stored or processed in other jurisdictions. Where applicable, we take reasonable steps to ensure an adequate level of data protection.
Corporate Transactions
In the event of a merger, acquisition, or sale of assets, we may transfer Personal Information to the acquiring entity, which will assume the rights and obligations described in this Policy.
No Sale or Sharing of Personal Data
We do not sell or share Personal Information for cross-context behavioral advertising or other commercial purposes.
Data Breach Notification
In the event of a data breach involving your Personal Information, Senior Move Solutions will promptly investigate the incident and take reasonable steps to mitigate any harm. If required by law, we will notify affected individuals and any applicable authorities as soon as reasonably practicable, consistent with legal requirements and the need to ensure the integrity of the investigation.
Accessibility
Senior Move Solutions is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards. If you experience difficulty accessing any content on our Site, please contact us at hello@seniormovesus.com so we can assist you and make reasonable accommodations.
Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy at any time. Material changes will be posted on our Site with an updated “Last Modified” date. Continued use of the Site after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, the Site, or our data practices, contact us at:
Email: hello@seniormovesus.com
Last Modified: October 15, 2025
